Terms of Service
These Terms of Service ("Terms") govern your use of the Wipe My Past desktop application and website (the "Service"), operated by Wipe My Past ("we", "us"). By downloading, purchasing, or using the Service, you agree to these Terms.
1. What the Service does
Wipe My Past is a personal automation tool that helps you bulk-unsend direct messages that you sent from your own account on a supported social messaging platform, by automating actions in a web browser on your own computer. The Service is intended solely for use on accounts you own and control.
2. Eligibility & acceptable use
- You must be at least 18 years old and able to form a binding contract.
- You may use the Service only on accounts that you own and are authorized to control.
- You may not use the Service to access, alter, or delete content on accounts that are not yours.
- You are responsible for complying with all applicable laws and any third-party terms that apply to you, including the terms of any supported platform.
3. No affiliation with third-party platforms
Wipe My Past is an independent product and is not affiliated with, endorsed by, or sponsored by any social media or messaging platform. Automated interaction with third-party platforms may be restricted by their terms of use; you acknowledge that you use the Service at your own discretion and risk, and that your account could be subject to rate-limiting, restriction, or other action by the platform.
4. Licenses & payment
- Access is sold as recurring subscriptions (for example, 30-day or 1-year billing cycles). Prices are shown at checkout and include applicable payment-processing fees.
- Payments are processed by third-party providers (such as Paddle). We do not store your full card details.
- Your access is active while your subscription is in good standing. Subscriptions renew automatically for the stated period unless you cancel before the renewal date.
5. Refunds
Because the Service is a digital product delivered immediately, refunds are limited. If you experience a technical problem that prevents the app from working and we cannot resolve it, contact us within 7 days of purchase and we will consider a refund at our discretion. Access that has been used is generally non-refundable. See Support to reach us.
6. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that the Service will be uninterrupted, error-free, or that it will remain compatible with any third-party platform, which may change at any time.
7. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for any loss of data, access, or account standing, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
8. Changes
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
9. Contact
Questions about these Terms? Reach us via the Support page.